Ronica's Splendid Tours – Cancellation & Refund Policy

Overview

At Ronica’s Splendid Tours, we understand that travel plans can change. Our policy is designed to be fair, transparent, and customer-friendly.

Cancellation Policy

100% Refund

Cancel 48 hours or more before your scheduled pick-up time.
A transaction fee (5.4%) may apply.

50% Refund

Cancel between 24 and 48 hours before your scheduled pick-up time.

No Refund

Cancel less than 24 hours before your scheduled pick-up time.

Flight Delays

We monitor all flights. No extra charge for delayed arrivals.

Additional Fees

  • Airport arrival fee: $10 USD (conditions apply)
  • Cruise port pickup: $25 USD

Booking Changes

  • Allowed up to 24 hours before pick-up
  • Subject to availability
  • Price differences may apply
  • No refunds for reduced service value

Customer Responsibility

Customers must provide accurate:

  • Flight details
  • Pickup location
  • Contact information

Incorrect details may affect service and refund eligibility.

Contact

For cancellations or changes, contact us via:

  • WhatsApp: +1 876 352 6251
  • Phone: +1 876 352 6251
  • Email: info@ronicas.com