Last updated: January 2026

This Privacy Policy explains how Ronica’s Splendid Tours collects, uses, and protects your personal information when you use our website or book our services. By using our services, you agree to the practices described in this policy.

Information We Collect

When you book a service or contact us, we may collect:

• Full name
• Email address
• Phone number and WhatsApp contact
• Pickup and drop-off locations
• Flight details (airline, flight number, arrival/departure time)
• Payment information (processed securely by our payment provider)
• Any special requests or notes you provide

We may also collect non-personal information such as browser type and pages visited through website analytics.

How We Use Your Information

• To confirm and manage your booking
• To coordinate pickups, transfers, and tour logistics
• To communicate with you about your reservation
• To monitor flight status and adjust for delays
• To process payments securely
• To respond to your inquiries or resolve service issues
• To improve our website and service offerings

We do not sell, rent, or trade your personal data to any third parties for marketing or advertising purposes.

Sharing of Information

We only share your personal information in the following circumstances:

• With our drivers and team members to complete your booking
• With secure third-party payment processors to handle transactions
• When required by law or in response to a valid legal request

Cookies

Our website uses cookies to improve your browsing experience and analyze traffic. You can disable cookies in your browser settings, though some features may not function properly as a result.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or disclosure. Payment processes are handled through secure, encrypted systems. No method of electronic transmission is 100% secure, but we are committed to maintaining strong protections.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data (subject to legal obligations)
• Withdraw consent for data processing where applicable

To exercise any of these rights, please contact us at info@ronicas.com.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

Children’s Privacy

Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the date at the top of this page. We encourage you to review this policy periodically.

Contact

If you have any questions about this Privacy Policy, please contact us:

• Email: info@ronicas.com
• WhatsApp: +1 876 352 6251
• Phone: +1 876 352 6251